Shipping policy

Shipping Policy

At G Energy, we are committed to delivering your orders efficiently and reliably. This Shipping Policy outlines our procedures, delivery timelines, and what to expect once you've made a purchase from genergy.in

Order Processing Time

All orders are processed within 1–2 business days upon payment confirmation.
Processing times may extend slightly during high-volume periods such as sales or seasonal promotions.

Shipping Methods

We offer both Standard and Air Shipping options based on the destination and order volume.
The available shipping options will be displayed at checkout based on your location and order weight/size.

Shipping Destinations

We currently ship across all regions in India.

Estimated Delivery Times

Standard Shipping: 3–7 business days
Air Shipping: 2–5 business days
Note: These delivery estimates may vary due to factors such as remote locations, courier delays, weather, or local holidays.

Tracking Information

A tracking number and courier link will be shared via email once your order has been shipped.
You can track the delivery progress using the tracking details provided.

Shipping Delays

While we strive for timely delivery, certain situations such as:

Weather disruptions
Courier network delays
Government restrictions or customs clearance
may cause delays beyond our control. G Energy is not liable for such delays, but we will do our best to assist you throughout the process.

Missing or Lost Packages

In the rare event that your package is lost or does not arrive within the estimated time:

Contact us immediately at info@genergy.in or call +91 9667827726
We will coordinate with the shipping carrier to investigate and provide a resolution.

For any shipping-related queries, feel free to reach out. We’re here to help.

Office Address:
G-energy
Kh. No. 672, Kachhi Sadak, Mundka
Delhi – 110041, India

Website: https://genergy.in/

Email: info@genergy.in

Phone: +91 96678 27726

WhatsApp: +91 96678 27726